Privacy Policy
Effective Date: December 14, 2024

At M+ Intelligence, we prioritize your privacy and the security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when interacting with our website, services, or communications. By using our site and services, you agree to the terms of this Privacy Policy.

1. Who We Are

M+ Intelligence is a security-focused AI consulting firm dedicated to helping individuals, businesses, and enterprises integrate Artificial Intelligence solutions into their operations safely and effectively. Our services range from personal and business-level consultations to enterprise-level strategy, implementation, and training.

2. Information We Collect

a. Personal Information:

• Contact Details: We may collect information such as your name, email address, phone number, and company name when you voluntarily provide it to us, for example, by filling out contact forms, signing up for newsletters, or requesting consultation services.

b. Project and Consultation Data:

• Service-Related Information: During consultation or project engagements, we may request details about your business operations, technical environment, or project goals. This information is solely used to provide, improve, and tailor our consulting services to meet your needs.

c. Usage Information:

• Website Analytics: We may collect non-personal usage data such as IP addresses, browser type, device information, and browsing patterns. This data helps us understand how visitors use our site and allows us to enhance user experience. Where required by law, we will seek your consent before using analytics cookies or similar technologies.

d. Children’s Data:
Our services are not directed at children, and we do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such data, please contact us so we can promptly delete it.

3. How We Use Your Information

a. Service Provisioning:
Your personal information is used primarily to respond to inquiries, provide consulting services, schedule workshops, and support AI implementation efforts aligned with your needs and objectives.

b. Service Improvement:
We use aggregated and anonymized usage data to refine our offerings, improve website functionality, and ensure that our services remain secure, accessible, and valuable to our clients.

c. Security and Compliance:
We prioritize protecting your information. We may use the data we collect to maintain the integrity, security, and stability of our services. Additionally, we may process personal information when required by law, legal process, or when reasonably necessary to protect our rights, property, or safety.

4. Data Sharing and Disclosure

a. No Sale of Personal Information:
We do not sell, rent, or trade your personal information to third parties.

b. Trusted Service Providers:
In some cases, we may share information with vetted third-party service providers or subcontractors who assist in delivering our consulting services, maintaining our website, or performing analytics. These providers are contractually bound to handle your information in accordance with applicable laws and this Privacy Policy.

c. Legal Requirements:
We may disclose your information if required to do so by law, subpoena, or legal process, or if we believe in good faith that such disclosure is necessary to comply with applicable laws, protect our rights or that of our clients, or prevent physical harm or financial loss.

5. Data Retention

We keep your personal information only as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. When your data is no longer needed, we securely delete or anonymize it.

6. Your Rights and Choices

a. Access and Correction:
You have the right to access the personal data we hold about you and request corrections if it is inaccurate or outdated.

b. Deletion and Restriction:
You may request that we delete or restrict the processing of your personal data, subject to legal and contractual obligations.

c. Objections and Withdrawals of Consent:
If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. You may also object to certain processing activities where permitted by law.

d. Exercising Your Rights:
To exercise any of these rights, please contact us at the email address provided in Section 9. We will respond to your request in accordance with applicable data protection laws.

7. Data Security

We implement industry-standard security measures—including encryption, access controls, and secure hosting environments—to protect your information against unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no security system is completely infallible, and we cannot guarantee the absolute security of your information.

8. Third-Party Links

Our website or communications may contain links to third-party websites or services. This Privacy Policy does not apply to any such external sites. We encourage you to review the privacy policies of third-party sites before providing any personal information to them.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: contact@msecurityai.com

We will make every effort to address your inquiries promptly and in accordance with applicable laws.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, data practices, or applicable laws. Any modifications will be posted on this page with a revised effective date. We encourage you to review the Privacy Policy periodically to stay informed about how we protect your information.